This is the central contact route for MyNORSU Social users, faculty, campus partners, advertisers and organizations. MyNORSU Social is operated by CommunityStack Information Technology Services in Dumaguete City, Negros Oriental.
Choose the route that matches your request. App and LMS support, account access, safety reports, advertising, privacy matters and company enquiries are handled separately.
Use the MyNORSU support address for registration, account approval, login problems, LMS access, technical issues, broken links, content reports, and safety concerns.
Contact Jared for campaign availability, placements, pricing, creative requirements, advertiser onboarding, partnership proposals, and campaign coordination.
Sending your message to the correct address reduces delays and keeps product support separate from commercial, privacy, and company matters.
Registration, account approval, login problems, course access, assignment issues, browser problems, broken links, and technical faults.
support@mynorsu.socialHarassment, impersonation, threats, scams, abusive messages, child-safety concerns, unsafe content, spam, and platform misuse.
support@mynorsu.socialCampaign availability, ad placements, creative sizes, pricing, proposals, advertiser onboarding, and commercial partnerships.
jared@communitystack.orgPrivacy questions, data-related requests, legal notices, Data Protection Officer coordination, and formal compliance matters.
jenifer@communitystack.orgUsers should not have to guess which CommunityStack address handles MyNORSU problems. Send app, account, LMS, access, technical, and content-support requests directly to the MyNORSU support inbox.
support@mynorsu.socialAdvertising enquiries are handled separately from user support. Businesses, institutions, service providers, and campus-relevant partners can contact Jared to discuss available placements across the MyNORSU ecosystem.
Campaigns are subject to availability, suitability, creative approval, and platform standards. Sending an enquiry does not guarantee acceptance or placement.
Use the MyNORSU support address for harassment, impersonation, threats, exploitation, abuse, scams, child-safety concerns, or unsafe content. Include enough information to identify the account, post, message, or incident.
MyNORSU handles its own platform, content, accounts, technical systems, advertising, and data requests. Official academic and administrative decisions remain with the relevant university offices.
Clear messages are easier to route, investigate, and answer. Use the checklist that matches your request and leave out passwords or unnecessary sensitive information.
Include your name, account email if relevant, device type, affected page or feature, what happened, and a screenshot when useful.
Include the username, post or message details, date, link if available, screenshots, and a brief explanation of the concern.
Include your organization, product or service, target audience, campaign objective, preferred dates, budget, and available creative materials.
MyNORSU support belongs at support@mynorsu.social. Advertising belongs with Jared. Privacy and formal compliance matters use the dedicated CommunityStack route. Corporate enquiries remain separate from product support.
Use the official MyNORSU Social app on Apple devices, Android and Windows PC.
